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An online Q&A service serves the public with its ease of getting access without temporal and spatial constraints. The mechanisms are standardized: Questioners express their information needs in the form of a question, and people (experts, or other users in the system) answer those questions based on their knowledge.
Question answering systems in the context of [vague] machine reading applications have also been constructed in the medical domain, for instance related to [vague] Alzheimer's disease. [3] Open-domain question answering deals with questions about nearly anything and can only rely on general ontologies and world knowledge. Systems designed for ...
This can have a profound effect on both the quality of the service delivered as well as the client's ultimate satisfaction with the knowledge-based service solution. By strategically managing client co-production, service providers can improve operational efficiency, develop more optimal solutions [ sic ], and generate a sustainable competitive ...
Knowledge-Centered Service (KCS; previously known as Knowledge-Centered Support) is a service delivery method that focuses on knowledge as a key asset of the organization implementing it. Development began in 1992 by the Consortium for Service Innovation , [ 1 ] a non-profit alliance of service organizations.
Knowledge-based recommender systems are often conversational, i.e., user requirements and preferences are elicited within the scope of a feedback loop.A major reason for the conversational nature of knowledge-based recommender systems is the complexity of the item domain where it is often impossible to articulate all user preferences at once.
Knowledge worker productivity demands that we ask the question: "What is the task?" It demands that we impose the responsibility for their productivity on the individual knowledge workers themselves. Knowledge workers have to manage themselves. Continuing innovation has to be part of the work, the task and the responsibility of knowledge workers.
The help desk is the main place for asking questions and also where to turn when all else fails. The village pump is the forum for discussion of Wikipedia's more complex project-wide technical issues, policies, proposals, and operations. Media copyright questions covers the use of images and other media on Wikipedia.
In the 1970s Peter Drucker (1974) may have been the first to describe knowledge workers and knowledge work.. Knowledge is created and used by people. Strassman (1985) described the transformation of work in the electronic age from the standpoint of education and training for managers and employees, human aspects of the working environment, and issues of morale, motivation, privacy, and ...