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Sometimes the old "turn it off and on again" actually works. In this case, try completely signing out of your account then sign back in. Many times, this will help, especially in cases of bad passwords or some simple browser issues.
Use the Sign-in Helper to locate your username and regain access to your account by entering your recovery mobile number or alternate email address.; To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account.
If you're having problems reading and retrieving your AOL Mail, the following troubleshooting steps: Use AOL Basic Mail. AOL Basic Mail gives you a way to see your emails in a simpler layout.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
If you want to use the email app that comes with your iOS device, just add your AOL Mail account through your device's settings.Though you should be able to set up the account automatically, you may need to set up the account manually with the POP or IMAP settings.
• Restore your browser's default settings in Edge • Restore your browser's default settings in Safari • Restore your browser's default settings in Firefox • Restore your browser's default settings in Chrome. While Internet Explorer may still work with some AOL products, it's no longer supported by Microsoft and can't be updated.
Some desktop email apps and most mobile email apps, like on iPhone and Android, use IMAP. Actions taken in these apps are mirrored in your AOL Mail account everywhere. Emails deleted from the apps will be placed in your Trash folder. Deleting email from the Trash removes it from your account. Apps that use POP
If you're having problems sending mail, there are a few troubleshooting steps you can take to fix the problem. Restart your computer:. If you haven't shut down your computer in a while, we recommend that you begin troubleshooting by restarting your computer.