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Need help finding your Case or Member ID number? Tennessee Department of Human Services Child Support Home.
If you are having difficulty obtaining child support for your child(ren) or wish to establish paternity of your child(ren), the Department of Human Services can help. The Child Support Program provides services that promote parental responsibility to meet the financial needs of children and their families.
Paying Child Support. The Child Support Program works with both the custodial parent and non-custodial parent to see that the financial needs of the child (ren) are met. Services are provided for the collection and distribution of payments.
Child Support Payment Options. Most parents pay child support through Income Withholding Orders. If this is not an option, the parent can pay their court ordered support obligation by MoneyGram, mail or online by automatic withdrawal, phone, mobile website, TouchPay or credit card.
What You Can Do. Only custodial parents (CPs) can review remittance advices and monthly statements. Both non-custodial parents (NCPs) and custodial parents (CPs) can view processed payments. See Example Pages.
DHS Child Support Help and FAQs. If you don't know your Case or Member ID, contact Customer Service at 833-772-TDHS (8347) . Child Support Web site: http://www.tn.gov/humanservices/topic/child-support-services. To visit your local Child Support Office, see a list of Child Support Office locations.
The official website for Tennessee Child Support Payment Processing, offering services for child support payment management.
If you have created a username and password for the TDHS Relief Portals (Emergency Cash Assistance, D-SNAP, Pandemic Child Care Assistance and/or P-EBT Parent Portal) you may use your existing login information to access services through the new Customer Portal. (https://OneDHS.tn.gov).
In this post, we discuss common questions about child support in Tennessee. You’ll also get straightforward answers. If you need help with child support issues, be sure to call attorney Jed McKeehan today at (865) 294-8008.
The Child Support Program helps families receive financial support when one (or both) parent (s) are not living with the child. Any custodial parent, non-custodial parent or caretaker of a child may apply. We work with both parents to ensure children receive the support they deserve.