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  2. Uplift modelling - Wikipedia

    en.wikipedia.org/wiki/Uplift_modelling

    Uplift modelling has applications in customer relationship management for up-sell, cross-sell and retention modelling. It has also been applied to political election and personalised medicine. Unlike the related Differential Prediction concept in psychology, Uplift Modelling assumes an active agent.

  3. Email marketing - Wikipedia

    en.wikipedia.org/wiki/Email_marketing

    [citation needed] Email marketing allows marketers to see users' feedback in real-time and monitor how effective their campaign is in achieving market penetration, revealing a communication channel's scope. At the same time, however, it also means that the more personal nature of specific advertising methods, such as television advertisements ...

  4. ActiveCampaign - Wikipedia

    en.wikipedia.org/wiki/ActiveCampaign

    ActiveCampaign was founded by Jason VandeBoom in 2003. It started as a consulting firm, and then as an on-premises software provider. The company would later transition from on-premises software to a software as a service business focused on marketing and sales automation.

  5. Customer data management - Wikipedia

    en.wikipedia.org/wiki/Customer_data_management

    Customer data management (CDM) is the ways in which businesses keep track of their customer information and survey their customer base in order to obtain feedback. CDM includes a range of software or cloud computing applications designed to give large organizations rapid and efficient access to customer data .

  6. FloristWare - Wikipedia

    en.wikipedia.org/wiki/FloristWare

    FloristWare is an order-taking and Point of Sale (POS)/Customer Relationship Management (CRM) system for retail florists.. Systems of this type are intended to aid retail florists with all aspects of their business.

  7. Customer intelligence - Wikipedia

    en.wikipedia.org/wiki/Customer_intelligence

    Customer intelligence is a key component of effective customer relationship management (CRM), and when effectively implemented it is a rich source of insight into the behaviour and experience of a company's customer base. As an example, some customers walk into a store and walk out without buying anything.

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