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On March 15, 1962, President John F. Kennedy presented a speech to the United States Congress in which he extolled four basic consumer rights, later called the Consumer Bill of Rights. The United Nations through the United Nations Guidelines for Consumer Protection expanded these into eight rights, and thereafter Consumers International adopted ...
The Better Business Bureau (BBB) is an American private, 501(c)(6) nonprofit organization founded in 1912. BBB's self-described mission is to focus on advancing marketplace trust, [2] consisting of 92 independently incorporated local BBB organizations in the United States and Canada, coordinated under the International Association of Better Business Bureaus (IABBB) in Arlington, Virginia.
Market America was founded in 1992 by former Amway distributor James Howard Ridinger and his wife Loren Ridinger. [3] [4] The company is headquartered in Greensboro, North Carolina and employed over 800 employees as of 2016. [1]
Delta Air Lines customers who faced massive delays and cancellations after a global tech outage July 19 triggered all sorts of havoc for days must do one thing after their nightmare ends. File a ...
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The group's new complaint amends a previous one to add Chicago, Milwaukee and Indianapolis to a list of areas where the bank has allegedly discriminated against minorities through its management ...
Airline complaints. Airline complaints are any type of formal complaint filed by an airline customer either to the airline responsible for the grievance or the government office responsible for overseeing the airlines national industry. Airline complaints generally arise out of problems experienced during air travel that were left unresolved.
For our recent series Vanishing in America, I wrote a post bemoaning the disappearance of customer service in the U.S. retail industry. Many readers rightly took me to task for appearing to place ...