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In the airline industry, available seats are commonly referred to as inventory. The inventory of an airline is generally classified into service classes (e.g. economy, premium economy, business or first class) and any number of fare classes, to which different prices and booking conditions may apply.
These are also used to relay computerized information for users in the hotel industry, making reservation and ensuring that the hotel is not overbooked. Airline reservations systems may be integrated into a larger passenger service system, which also includes an airline inventory system and a departure control system. The current centralised ...
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When a reservation is confirmed, the airline keeps a record of the booking in its computer reservations system. Customers can print out or may be provided with a copy of a e-ticket itinerary receipt which contains the record locator or reservation number and the e-ticket number.
In airline reservation systems, a record locator is an alphanumeric code used to identify and access a specific record on an airline’s reservation system. An airline’s reservation system automatically generates a unique record locator whenever a customer makes a reservation or booking, commonly known in the industry as an itinerary.
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