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Check your account email client. One of the top reasons a user can't find their emails is due to settings from a third-party email client such as Outlook or the Mail app on your phone. Chances are the settings in the program are set to delete the emails from the AOL server each time you check your mail.
Desktop apps, like Outlook, Thunderbird, and Mac Mail, can access AOL Mail using POP. Copies of your email download to the app, so actions in the app won't affect your account. One POP setting, however, will delete email from your account when it's downloaded. To disable the "delete emails from server" option, contact your app manufacturer.
Emails from specific senders may be set up to go to the trash or other folders. Check your settings to view or change where they're going. • If you've set up filters, the settings may be routing some emails to the trash. You can review your filter settings in New AOL Mail and edit or delete any incorrect filters
Tech expert Kurt “CyberGuy" Knutsson shows iPhone users how to easily delete multiple emails and manage their inboxes to reduce digital clutter.
• Write mail in a pop-up screen. • Write mail in full plane compose. • Write mail in a separate window. • Rich Text/HTML Create a signature and enable Rich Text/HTML editing to use your preferred font and color. • Display Name Enter the name you want displayed when you send an email. • Sending Choose how you want your sent messages ...
Check the main selection box at the top of the page. This will select and place a checkmark on each email on the page. At this point, if you clicked on the trash can, it would only delete the 50 ...
Verified for iOS 9.3 and later. 1. Double press the Home button or swipe up and hold. 2. Swipe up on the image of the app. 3. Re-launch the app and attempt to reproduce the issue.
Sign in to your mailbox at least once every 12 months to keep it active. Content deleted from an inactive mailbox can't be restored. To preserve your mailbox: • Subscribe to Extended AOL Mail - Rest easy knowing that all your emails, along with the files and photos attached to them, will not be purged from your email account due to inactivity*.