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If you're having issues sending and receiving emails for your AOL Mail account in a third-party email application, you may need to reauthenticate your account by removing and re-entering your password or removing and re-adding your AOL Mail account. Get the steps for common third-party email applications. Account Management · Dec 9, 2024
Sign in to the AOL Account Security page. Scroll to the bottom of the page. First add a new email or phone number. Enter your new recovery info and follow the on-screen prompts. Click remove next to the old recovery option. Click Remove email or Remove phone to confirm.
Reset a forgotten password. Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser:
If you're unable to reauthenticate your account by re-entering your AOL Mail password, you may need to re-add your AOL Mail account to the third-party email application. Please read our IMAP, POP and SMTP settings help article for server and port settings information and information on how to add an account to common third-party email applications.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address
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To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. \n\n Reset a forgotten password \n\n. Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. \n\n