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  2. Release management - Wikipedia

    en.wikipedia.org/wiki/Release_management

    There are several formal ITIL processes that are related to release management, primarily the release and deployment management process, which "aims to plan, schedule and control the movement of releases to test and live environments", [6] and the change enablement process. [7] In ITIL organizations, releases tend to be less frequent than in an ...

  3. Talk:ITIL - Wikipedia

    en.wikipedia.org/wiki/Talk:ITIL

    ITIL Foundation: ITIL 4 Edition . The Stationery Office Ltd. Kindle Edition.) speaks about "change enablement" rather than "change control". This may have changed during the development of v4. I'm not closely involved with the ITIL standard, so I didn't just want to make the change in the text without being sure of what really is the definitive ...

  4. ITIL - Wikipedia

    en.wikipedia.org/wiki/ITIL

    In July 2011, ITIL 2011 was released. In 2013, ITIL was acquired by AXELOS, a joint venture between Capita and the UK Cabinet Office. [9] In February 2019, ITIL 4 was released. With this release, the nomenclature of using a version number was replaced simply with the numerical number (v3 became 4) in a reference to the 4th industrial revolution.

  5. ITIL security management - Wikipedia

    en.wikipedia.org/wiki/ITIL_security_management

    Process of formally identifying changes by type e.g., project scope change request, validation change request, infrastructure change request this process leads to asset classification and control documents. Implement personnel security Measures are adopted to give personnel safety and confidence and measures to prevent a crime/fraud.

  6. IT service management - Wikipedia

    en.wikipedia.org/wiki/IT_service_management

    The ITIL approach considers the service desk to be the central point of contact between service providers and users/customers on a day-to-day basis. It is also a focal point for reporting incidents (disruptions or potential disruptions in service availability or quality) and for users making service requests (routine requests for services).

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