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  2. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    The term "call center" was first published and recognised by the Oxford English Dictionary in 1983. The 1980s saw the development of toll-free telephone numbers to increase the efficiency of agents and overall call volume. Call centers increased with the deregulation of long-distance calling and growth in information-dependent industries. [11]

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  4. Communications Workers of America - Wikipedia

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    Verizon strike of 2016: Issues include healthcare and pension costs, moving call center jobs overseas and temporary job relocations. [16] Call center jobs were returned to the bargaining unit; pension increases won; healthcare reimbursement added and first Verizon Wireless contract reached. [17] 2019: AT&T: 20,000: 5 days

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  6. Times Internet - Wikipedia

    en.wikipedia.org/wiki/Times_Internet

    Times Internet is an Indian multinational technology company, headquartered in Gurgaon, which owns, operates and invests in various internet-led products, services and technology. It is the digital arm of The Times Group , the largest media conglomerate in India. [ 1 ]

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