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Arlie Russell Hochschild (/ ˈ h oʊ k ʃ ɪ l d /; born January 15, 1940) is an American professor emeritus of sociology at the University of California, Berkeley [1] and writer. Hochschild has long focused on the human emotions that underlie moral beliefs, practices, and social life generally.
Arlie Russell Hochschild, who introduced the term in 1979, distinguished emotion work – unpaid emotional work that a person undertakes in private life – from emotional labor: emotional work done in a paid work setting.
The sociologist Arlie Hochschild provided the first definition of emotional labor, which is displaying certain emotions to meet the requirements of a job. [1] The related term emotion work refers to displaying emotions you don't feel within the private sphere of one's home or interactions with family and friends .
Hochschild draws on the work of sociologist Erving Goffman as well as labor scholar Harry Braverman to discuss the dramaturgical demands and emotional labor entailed by jobs in the service sector, in which workers must "perform" certain roles that entail abiding by certain feeling rules (e.g. "friendly and dependable"). She notes that women are ...
The Managed Heart: Commercialization of Human Feeling, by Arlie Russell Hochschild, was first published in 1983. [1] In it, she documents how social situations influence emotions through the experiences of flight attendants and bill collectors. A 20th Anniversary edition with a new afterword added by the author was published in 2003.
Arlie Russell Hochschild defined emotional labor and how it can make you feel estranged from yourself. This type of labor requires you to be in a good state of mind and feeling while in the work environment despite any problems you may be going through. [ 6 ]
Coined after Arlie Hochschild's 1989 book, the term "second shift" describes the labor performed at home in addition to the paid work performed in the formal sector. In The Second Shift , Hochschild and her research associates "interviewed fifty couples very intensively" and observed in a dozen homes throughout the 1970s and 1980s in an effort ...
The Outsourced Self: Intimate Life in Market Times, by Arlie Russell Hochschild, was published in 2012. It focuses on the "emotional terms of engagement" individuals develop as they increasingly outsource tasks associated with intimate life. [ 1 ]