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  2. Crucial Conversations: Tools for Talking When Stakes Are High

    en.wikipedia.org/wiki/Crucial_Conversations:...

    A business self-help book written by the four co-founders of VitalSmarts, Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler, the book has sold more than 2 million copies and has been translated into 28 languages. [3] Crucial Conversations was ranked by Business Insider as one of the most popular business books of 2013. [4]

  3. Workplace communication - Wikipedia

    en.wikipedia.org/wiki/Workplace_communication

    For businesses to function as desired, managers and lower-level employees must be able to interact clearly and effectively with each other through verbal communication and non-verbal communication to achieve specific business goals. Effective communication with clients plays a vital role in development of an organization and success of any ...

  4. Internal communications - Wikipedia

    en.wikipedia.org/wiki/Internal_communications

    The job of an IC manager or IC team will vary from place to place and will depend on the needs of the organization they serve. In one, the IC function may perform the role of 'internal marketing' (i.e., attempting to win participants over to the management vision of the organization); in another, it might perform a 'logistical' service as channel manager; in a third, it might act principally ...

  5. Superior-subordinate communication - Wikipedia

    en.wikipedia.org/wiki/Superior-subordinate...

    Open communication between superior and subordinate organizational members is an effective way to establish trust within the company. The most effective way to implement open communication is for management to engage in regular face-to-face conversations with employees in order to express their level of care for the work being done.

  6. Business communication - Wikipedia

    en.wikipedia.org/wiki/Business_communication

    Boosts up employee productivity and satisfaction; communication between staff and leadership where employees feel encourages to give out their ideas and opinions on matters, makes them feel valued. Promotes the supply for information; information being passed at the right time to the right people decreases the chances of information overload.

  7. Manage conversations in AOL Mail

    help.aol.com/articles/manage-conversations-in...

    Click on the conversation where the email is located. Click the More Icon | click Delete Message. Delete a full conversation. Locate the thread you want to delete. Click in the box to the left of the message. Click Delete at the top of your Inbox.

  8. Participative decision-making in organizations - Wikipedia

    en.wikipedia.org/wiki/Participative_decision...

    By sharing decision-making with other employees, participants may eventually achieve organization objectives that influence them. [7] In this process, PDM can be used as a tool that may enhance relationships in the organization, increase employee work incentives, and increase the rate of information circulation across the organization [8]

  9. Text and conversation theory - Wikipedia

    en.wikipedia.org/wiki/Text_and_conversation_theory

    Conversation is the exchange or interaction itself. [2] The process of the text and conversation exchange is reciprocal: text needs conversation and vice versa for the process of communication to occur. Text, or content, must have context to be effective and a conversation, or discourse, needs to have a beginning, middle and end.