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"Total Quality Management (TQM) in the Department of Defense is a strategy for continuously improving performance at every level, and in all areas of responsibility. It combines fundamental management techniques, existing improvement efforts, and specialized technical tools under a disciplined structure focused on continuously improving all ...
TQM — total quality management is a management strategy aimed at embedding awareness of quality in all organizational processes. First promoted in Japan with the Deming prize, which was adopted and adapted in the USA as the Malcolm Baldrige National Quality Award and in Europe as the European Foundation for Quality Management award (each with ...
A single program deck, with individual subroutines marked. The markings show the effects of editing, as cards are replaced or reordered. Many early programming languages, including FORTRAN, COBOL and the various IBM assembler languages, used only the first 72 columns of a card – a tradition that traces back to the IBM 711 card reader used on the IBM 704/709/7090/7094 series (especially the ...
The Quality Management Maturity Grid (QMMG) is an organizational maturity matrix conceived by Philip B. Crosby first published in his book Quality is Free in 1979. [1] [2] The QMMG is used by a business or organization as a benchmark of how mature their processes are, and how well they are embedded in their culture, with respect to service or product quality management.
The seven basic tools of quality are a fixed set of visual exercises identified as being most helpful in troubleshooting issues related to quality. [1] They are called basic because they are suitable for people with little formal training in statistics and because they can be used to solve the vast majority of quality-related issues.
Feigenbaum, Armand Vallin (1961), Total Quality Control, New York, McGraw-Hill, OCLC 250573852 Feigenbaum, A V; Feigenbaum, Donald S (2003), The power of management capital : utilizing the new drivers of innovation, profitability, and growth in a demanding global economy , McGraw-Hill, ISBN 978-0-07-021733-1 , OCLC 52165584
A wall-sized display sample of a punch card for the 1954 U.S. Census of Agriculture. ANSI INCITS 21-1967 (R2002), Rectangular Holes in Twelve-Row Punched Cards (formerly ANSI X3.21-1967 (R1997)) Specifies the size and location of rectangular holes in twelve-row 3 + 1 ⁄ 4-inch-wide (83 mm) punched cards.
Marshall Industries' dramatic transformation and growth from $400 million to $1.8 billion in sales was chronicled in Deming's last book The New Economics, a Harvard Case Study, and Rodin's book, Free, Perfect and Now.