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  2. Download or update your web browser - AOL Help

    help.aol.com/articles/download-or-upgrade-your...

    Chrome - Get it for the first time or update your current version. • Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache.

  3. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    • Restore your browser's default settings in Chrome. While Internet Explorer may still work with some AOL products, it's no longer supported by Microsoft and can't be updated. Because of this, we recommend you download a supported browser for a more reliable and secure experience.

  4. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Check your block settings. Make sure the option "Block All Senders Except Contacts" under "Mail Settings --> Block Senders" is unchecked. If checked, you will not receive messages from anyone not in your contacts. Learn about delivery delays. Messages are often delivered right way though very rarely there may be a delay in transit.

  5. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    There can be many reasons why your browser crashes. However, most of these issues can be fixed with a simple and quick solution. Before trying the solution below, please report this issue by using the Report a Bug section that can be accessed by clicking the Help menu at the top. 1. Click the Edit menu at the top | Select Footprints to Clear. 2.

  6. Wikipedia:Bypass your cache - Wikipedia

    en.wikipedia.org/wiki/Wikipedia:Bypass_your_cache

    Occasionally this caching scheme goes awry (e.g. the browser insists on showing out-of-date content) making it necessary to bypass the cache, thus forcing your browser to re-download a web page's complete, up-to-date content. This is sometimes referred to as a "hard refresh", "cache refresh", or "uncached reload".

  7. Clear your browser's cache on AOL Desktop Gold - AOL Help

    help.aol.com/articles/using-the-web-in-aol...

    A web browser's cache stores temporary instances of web pages, allowing them to load faster next time you visit. Clearing your browser's cache is recommended if you're experiencing things like pages freezing, not loading, or being unresponsive.

  8. Fix problems with Games on AOL.com - AOL Help

    help.aol.com/articles/troubleshooting-games-com...

    • Check that Games on AOL.com windows aren't blocked by your pop-up blocker. • Update your video card drivers. See your computer manufacturer's manual or visit your video card manufacturer's website for more information.

  9. Update AOL Mail settings

    help.aol.com/articles/aol-mail-mail-settings

    1. Click the Block Senders tab. 2. In the box under "Block mail from addresses I specify," enter the email address you want blocked. 3. Click the + icon 4. Alternatively, to remove the address, click the X icon next to the address you want removed.