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A summary of research conducted in Europe suggests that workplace incivility is common there. [2] In research on more than 1000 U.S. civil service workers, Cortina, Magley, Williams, and Langhout (2001) found that more than 70% of the sample experienced workplace incivility in the past five years. [2]
Conflict takes many forms in organizations. There is the inevitable clash between formal authority and power and those individuals and groups affected. There are disputes over how revenues should be divided, how the work should be done, and how long and hard people should work.
According to Einarsen, Hoel, Zapf and Cooper, [9] "Bullying at work means harassing, offending, socially excluding someone or negatively affecting someone's work tasks. In order for the label bullying (or mobbing) to be applied to a particular activity, interaction or process it has to occur repeatedly and regularly (e.g. weekly) and over a ...
By Todd Defren Two people quit my company this month. That's OK; it happens. Before these unfortunate events, I liked these employees a lot. Afterward, I only liked one of 'em.
Counterproductive work behavior (CWB) is employee's behavior that goes against the legitimate interests of an organization. [1] This behavior can harm the organization, other people within it, and other people and organizations outside it, including employers, other employees, suppliers, clients, patients and citizens.
Many enlist a coworker for help—mainly asking them to swipe them in. Others will sneak in for a moment on weekends and administer a swipe, just to make it look like their weekly tally is up to par.
Australian employees can now ignore those and other intrusions into home life thanks to a new "right to disconnect" law designed to curb the creep of work emails and calls into personal lives. The ...
In an organization, communication occurs between members of different hierarchical positions. Superior-subordinate communication refers to the interactions between organizational leaders and their subordinates and how they work together to achieve personal and organizational goals [1] Satisfactory upward and downward communication is essential for a successful organization because it closes ...