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The Phoenix Pay System is a payroll processing system for federal employees, run by PSPC. After coming online in early 2016, Phoenix has been mired in problems with underpayments, over-payments, and non-payments. As of March 2018, the estimated cost to fix the problems was over $1 billion. [3]
With a few exceptions, the legislation and policy require PSPC to manage the disposal of surplus assets on behalf of federal organizations. The Act was amended in 1993 to provide departments with additional options for the disposal of surplus moveable assets, subject to terms and conditions to be prescribed by the Treasury Board of Canada .
National Contact Centre Network (call centre) Delays in appointments for in-person services at area offices could have occurred, with in-person services at smaller area offices either stopped or reduced. Longer wait times for calls placed to the National Client Call Centre and delays responding to messages sent through My VAC Account were ...
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The 2009 initial funding, the 2010 initiation, the 2016 implementation, and ongoing operation of what would become the Phoenix pay system, was overseen by a series of the Department of Public Services and Procurement Canada Ministers, spanning the tenure of former-Prime Minister Harper (February 6, 2006 – November 4, 2015) and Prime Minister Justin Trudeau (2015–).
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