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Furthermore, online check-in for a flight is often available earlier than its in-person counterpart. [4] The process then transfers to passengers' control over their check-in. Airlines may use the system because self-service is frequently more efficient to operate, with a greater ability to cope with surges in passenger numbers.
A 150,556 m 2 (1,620,570 sq ft) terminal building that can handle 35 million passengers per annum handles domestic operations for flights operated by IndiGo, Akasa Air, Alliance Air and SpiceJet. [53] Check-in and baggage reclaim areas are situated on the lower floor, while departure gates are located on the lower & upper floors.
It is the largest individual Asian airline, and one of the largest in the world in terms of passengers carried, with more than 100 million passengers carried in 2023. As of January 2025 [update] , IndiGo operates over 2,000 daily flights to 126 destinations – 89 domestic and 37 international.
Upon completing an online reservation, the passenger can tick a box offering a mobile boarding pass. Most carriers offer two ways to get it: have one sent to mobile device (via e-mail or text message) when checking in online, or use an airline app to check in, and the boarding pass will appear within the application.
[5] [6] This is also electronic paper-based but is not limited to a single airline. The passenger will check in using a supported airline's smartphone app and send the relevant flight information to the tag via Bluetooth Low Energy. Qantas introduced Q Bag Tags in 2011. Unlike the British Airways tags, they do not feature a screen, which means ...
Terminal 1 is used for domestic flights and has 32 check-in counters and has an area of 45,000 m 2 (480,000 sq ft). In December 2018, a new Plaza Premium lounge was opened at Terminal 1 (near Gate 4 on first floor), which caters for Priority Pass and other select bank cards as well as some business class passengers based on airline flown.
Check-in area of the integrated terminal Departure hall of the integrated terminal Exterior of the new integrated terminal. 2005 saw the growth of low-cost carriers in the Indian aviation sector, with new airlines including SpiceJet, IndiGo, and Kingfisher Airlines. This led to a dramatic rise in passenger numbers at the airport.
This may involve passengers checking in online before arriving at the airport or using an airline's self-service check-in kiosks at the airport. Some airports have a curbside check-in, where passengers can check in their bags to an airline representative before entering the terminal and then proceeding directly to security.