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Trouble logging into account. Apr-19-2023 01:21 PM. I no longer have the phone number linked to my account therefore cannot log in due to 2factor authentication. PayPal only reply to the account I am locked out, the app notified me, not my emails asking for help. I used to log in webpage the 2factor verify on the app but this is no longer an ...
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community. Log in to Ask a Question. Every single time I login to PayPal it asks to send me a verification code. Even though I have fingerprint login on my phone and 2 factor.
Paypal answered my query, after reassuring me that my account was safe and no suspect activity on it - 'As for the location that showed on the email, it is one of the headquarters of your internet service provider that is close to your location.' 'Rest assured that we are looking into this update as well and have this monitored and reported.'
Contributor. Jul-21-2020 01:19 PM. I guess I'm a 'me too' also on this, but not because I lost my phone, I simply don't have one. On the PayPal login page, once you enter your ID and password, you're then prompted to add a mobile number. If you don't have one, that's as far as you get. Used to be there was a 'skip this step' option on the page ...
My mobile number changed a few years ago but I never updated my profile. Now I can't log in as Paypal wants to send me a text on the old number to verify the account. I've tried logging in from a different browser which doesn't work. Also tried using the Help Chat system, but this also requires me ...
Sep-02-2021 12:12 PM. @Charliepost. If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option.
The option to review your login activity in your PayPal account is not available at this time. PayPal always updates you via email if there's any new or unusual activity, like a log in from a new device or different location. You can always manage the devices you login in your PayPal account.
Just log in at www.paypal.co.uk and go to your Profile, click the Security tab, and then edit the “Stay Logged in for Faster Purchases” option. Business account users can deactivate One TouchTM by clicking the Profile icon and selecting “Log out of all devices” from the drop down menu. Other alternative methods to deactivate /revoke One ...
New Community Member. Jan-08-2024 03:11 AM. Hello, I have changed my phone number and I can't access my PayPal account. Due to activated double authentication, a message must be sent to a telephone number to confirm login. But as the phone number has changed, the message is sent to the old number that no longer exists.
2. Click Password and account access. 3. Click Login problems. 4. Click "Message us". 5. Click "Chat with us about your password issue". Immediately state that "I switched phones and lost my authenticator app.