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an Office suite; allows to export (and import, with accuracy limitations) PDF files. Microsoft Word 2013: Proprietary: Desktop software. The 2013 edition of Office allows PDF files to be converted into a format that can be edited. Nitro PDF Reader: Trialware: Text highlighting, draw lines and measure distances in PDF files. Nitro PDF Pro ...
A standard operating procedure (SOP) is a set of step-by-step instructions compiled by an organization to help workers carry out routine operations. [1] SOPs aim to achieve efficiency, quality output, and uniformity of performance, while reducing miscommunication and failure to comply with industry regulations .
A service interface in SOP is an in-memory object that describes a well-defined software task with well-defined input and output data structures. Service interfaces can be grouped into packages. An SOP service interface can be externalized as a WSDL operation and a single service or a package of services can be described using WSDL. Furthermore ...
The master service agreement serves as a master contract governing the terms over potentially multiple SOWs. Sometimes it refers to scope of work. For instance, if a project is done on contract, the scope statement included as part of it can be used as the SOW since it also outlines the work of the project in clear and concise terms.
The first standard was 1362-1998 - IEEE Guide for Information Technology - System Definition - Concept of Operations (ConOps) Document that was superseded by the document 29148-2011 - ISO/IEC/IEEE International Standard - Systems and software engineering -- Life cycle processes --Requirements engineering.
A service delivery framework (SDF) is a set of principles, standards, policies and constraints to be used to guide the designs, development, deployment, operation and retirement of services delivered by a service provider with a view to offering a consistent service experience to a specific user community in a specific business context.
A Device Master Record (DMR) is a compilation of all the instructions, drawings and other records that must be used to produce a product. The term is used in Quality Management Systems that cover product design and production.