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  2. The CAMEO Dictionary of Creative Audio Terms - Wikipedia

    en.wikipedia.org/wiki/The_CAMEO_Dictionary_of...

    The CAMEO Dictionary of Creative Audio Terms contains the definitions for over 1000 terms used in the recording, amplification and electronic production of music. [ 2 ] [ 3 ] It is aimed at a non-technical audience and includes illustrations.

  3. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Good quality customer service is usually measured through customer retention. Customer service for some firms is part of the firm’s intangible assets and can differentiate it from others in the industry. One good customer service experience can change the entire perception a customer holds towards the organization. [3] It is expected that AI ...

  4. List of online dictionaries - Wikipedia

    en.wikipedia.org/wiki/List_of_online_dictionaries

    An online dictionary is a dictionary that is accessible via the Internet through a web browser. They can be made available in a number of ways: free, free with a paid subscription for extended or more professional content, or a paid-only service.

  5. Touchpoint - Wikipedia

    en.wikipedia.org/wiki/Touchpoint

    The customer journey/experience is the full involvement that a customer has with a particular brand, starting at the first connection between customer and service, and ending with the purchasing of a product or service and the advocacy of said product or service to others (Richardson, 2010).

  6. Webster's Dictionary - Wikipedia

    en.wikipedia.org/wiki/Webster's_Dictionary

    Noah Webster's assistant, and later chief competitor, Joseph Emerson Worcester, and Webster's son-in-law Chauncey A. Goodrich, published an abridgment of Noah Webster's 1828 American Dictionary of the English Language in 1829, with the same number of words and Webster's full definitions, but with truncated literary references and expanded ...

  7. Merriam-Webster's top word of 2020 not a shocker: pandemic - AOL

    www.aol.com/news/merriam-websters-top-word-2020...

    The word took on urgent specificity in March, when the coronavirus crisis was designated a pandemic, but it started to trend up on Merriam-Webster.com as early January and again in February when ...

  8. Customer Service Assurance - Wikipedia

    en.wikipedia.org/wiki/Customer_Service_Assurance

    Customer Service Assurance (CSA) in telecom and Internet services means the collection of Communications Service Provider (CSP) customer usage information from all practical sources including network traffic, network devices, content servers, management databases and user devices to ensure customer service quality is consistent with CSP expectations.

  9. Merriam-Webster's top word of 2020 not a shocker: pandemic - AOL

    www.aol.com/news/merriam-websters-top-word-2020...

    Ding, ding, ding: Merriam-Webster on Monday announced “pandemic” as its 2020 word of the year. “That probably isn't a big shock,” Peter Sokolowski, editor at large for Merriam-Webster ...