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  2. Master service agreement - Wikipedia

    en.wikipedia.org/wiki/Master_service_agreement

    This master agreement can be used to mediate employer-employee conflict in the workplace by having a reference point to work out solutions and set specific terms. Contracts are often negotiated as a unified master service agreement and statement of work , such as with information technology service providers .

  3. Can a goodwill letter get late payments removed from your ...

    www.aol.com/finance/goodwill-letters-payments...

    Here is an example template for a possible letter. Example template ... such as the removal of the negative item from your credit report, a waiver of late fees or another form of leniency ...

  4. Letter of understanding - Wikipedia

    en.wikipedia.org/wiki/Letter_of_understanding

    A Letter of Understanding (LOU) is a formal text that sums up the terms of an undertakings of a contract which may have been negotiated up to this point only in spoken form or otherwise informally. It reviews the terms of an agreement for a service , a project or a deal and is often written as a step before a more detailed contract is issued.

  5. Right of first refusal - Wikipedia

    en.wikipedia.org/wiki/Right_of_first_refusal

    Right of first refusal (ROFR or RFR) is a contractual right that gives its holder the option to enter a business transaction with the owner of something, according to specified terms, before the owner is entitled to enter into that transaction with a third party. A first refusal right must have at least three parties: the owner, the third party ...

  6. Service-level agreement - Wikipedia

    en.wikipedia.org/wiki/Service-level_agreement

    The output received by the customer as a result of the service provided is the main focus of the service level agreement. Service level agreements are also defined at different levels: Customer-based SLA: An agreement with an individual customer group, covering all the services they use. For example, an SLA between a supplier (IT service ...

  7. Mistake (contract law) - Wikipedia

    en.wikipedia.org/wiki/Mistake_(contract_law)

    This renders the agreement voidable. An erroneous opinion as to the value of the thing which forms the subject matter of the agreement is not to be deemed a mistake as to a matter of fact. [4] For example, a woman finds a stone and sells it as a topaz. It was a raw uncut diamond worth hundreds of times the selling price. The contract is not ...

  8. Memorandum of understanding - Wikipedia

    en.wikipedia.org/wiki/Memorandum_of_understanding

    In business, an MoU is typically a legally non-binding agreement between two (or more) parties, outlining terms and details of a mutual understanding or agreement, noting each party's requirements and responsibilities—but without establishing a formal, legally enforceable contract (though an MoU is often a first step towards the development of a formal contract).

  9. eBay - Wikipedia

    en.wikipedia.org/wiki/EBay

    eBay office in Toronto, Canada. eBay Inc. (/ ˈ iː b eɪ / EE-bay, often stylized as ebay or Ebay) is an American multinational e-commerce company based in San Jose, California, that allows users to buy or view items via retail sales through online marketplaces and websites in 190 markets worldwide.