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Business process outsourcing to India refers to the business process outsourcing services in the outsourcing industry in India, catering mainly to Western operations of multinational corporations (MNCs). As of 2012, around 2.8 million people work in outsourcing sector. [1] Annual revenues are around $11 billion, [1] around 1% of GDP. Around 2.5 ...
India, China and the Philippines are major powerhouses in the industry. In 2017, in India, the BPO industry generated US$30 billion in revenue according to the national industry association. [209] The BPO industry is a small segment of the total outsourcing industry in India. The BPO industry workforce in India is expected to shrink by 14% in 2021.
A company subcontracting a business unit to a different company in another country would be both outsourcing and offshoring, offshore outsourcing. Types of offshore outsourcing include: Information technology outsourcing (ITO) is where outsourcing is related to technology or the internet, such as computer programming.
Business Process Outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a second-party service provider. Originally, this was associated with manufacturing firms, such as Coca-Cola that outsourced large segments of its supply chain .
The economic impact has been immense; India has grown it on-demand outsourcing services to over 38% as per 2010. Over 400,000 people are now employed in outsourcing services in India according to the Pricewaterhouse Coopers Survey 2012. In addition, the growth in Europe has led to increasers employment opportunities and overall growth in GDP. [9]
India is considered to be a major destination for legal outsourcing due to its availability of affordable English-speaking lawyers, some of whom are UK and/or US educated, and due to a legal system that is based on English common law. Recently, new frontiers for legal outsourcing have emerged in geographic areas closer to their target client ...
A category for articles and sub-categories about outsourcing to India. Please add companies to the subcategory Category:Business process outsourcing companies of India.
In India, the country's informal sector accounted for over 80 percent of the non-agricultural industry during the last 20 years. Inadequate employment denotes the option for majority of India's citizens is to find work in the informal sector which continues to grow because of the contract system and outsourcing of production. [75]