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You may contact Reservation Sales 24 hours/day, 7 days/week. If you purchased a ticket from a third-party travel agency and you end up needing to make a change or cancellation, please refer directly to your travel agent for servicing/assistance.
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Tickets purchased directly from Delta, including Basic Economy fares, are included in our 24-Hour Risk-Free Cancellation policy. This means you have up to 24 hours after booking to cancel your ticket for any reason and receive a full refund with no change or cancellation fees.
As part of our Customer Commitment for customers who book direct on delta.com or the Fly Delta app, Risk-Free Cancellation means that after you’ve purchased a qualifying eTicket, you have up to 24 hours after booking to cancel it for any reason and receive a full refund with no fees.
For a Delta Vacations booking, please reach out directly at 800-800-1504. For tickets purchased from a third-party travel site or agency, refer directly to your travel agent for assistance with making a flight change or cancellation.
You may request a same-day flight change within 24 hours prior to the departure time of your original flight; however, changes are limited to flights departing on the same day of ticketed departure; If you have a refundable ticket, you may be able to change your itinerary without a fee
If last flight was more than 24 hours ago and you do not have a delta.com login: Passengers may send an email to ticketreceipt@delta.com and include the following information when requesting their specific ticket copies or baggage receipts:
Contact us Online via our Accessibility Service Request form in My Trips after you have made your reservation, or by calling us at our accessibility assistance line 404-209-3434 (dial 711 to access the FCC’s Telecommunications Relay Service). This service is available 24 hours a day, 7 days per week.
If a lower fare is available on delta.com, Fly Delta, third-party travel sites or through a travel agent after purchasing an eTicket, customers have the option to cancel their qualifying eTicket up to 24 hours after booking for any reason and receive a full refund.
Download or update the Fly Delta app – DELTA’S ALL-IN-ONE DIGITAL CONCIERGE. Delta’s digital tools offer quick and seamless options to make changes to your itinerary – either in the Fly Delta app, on delta.com or by using our messaging feature for further assistance.