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This is an important security feature that helps to protect your account from unauthorized access. You may be prompted to get a verification code at your recovery phone number or recovery email address for any of the following reasons:
Use a phone number you trust, such as the number on a past statement or a verified number from your phone's address book. Beware of unsolicited messages claiming something’s wrong with your account.
• Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.
We'll send you a text or call you with a new code that needs to be entered at sign-in. The phone number we contact you with may be different each time. Enable 2-step for phone. 1. Sign in to your Account Security page. 2. Next to "2-Step Verification," click Turn on. 3. Select Phone number for your 2-step verification method. 4.
A growing number of these reports mention a scammer gaining or trying to gain access to a verification code in some way. There has been an uptick in calls from concerned consumers to the BBB ...
• Don't fall for phishing scams - Don't click links you're unsure about, even from friends. • Check your login activity - Check the recent activity on your account for unusual logins . • Delete security questions - It's more secure to add an email address or phone number to secure your account; remove your questions if you haven't already .
Scammers target a variety of people, though research by Microsoft suggests that millennials (defined by Microsoft as age 24-37) and people part of generation Z (age 18-23) have the highest exposure to tech support scams and the Federal Trade Commission has found that seniors (age 60 and over) are more likely to lose money to tech support scams.