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American Airlines and Teleregister Company developed a number of automated airline booking systems known as Reservisor. it first version was an electromechanical version of the flight boards introduced for the "sell and report" system that was installed in American's Boston reservation office in February 1946.
A team was set up consisting of IBM engineers led by John Siegfried and a large number of American Airlines' staff led by Malcolm Perry, taken from booking, reservations, and ticket sales, calling the effort the Semi-Automated Business Research Environment, or SABRE. [citation needed] A formal development arrangement was signed in 1957.
In airline reservation systems, a record locator is an alphanumeric code used to identify and access a specific record on an airline’s reservation system. An airline’s reservation system automatically generates a unique record locator whenever a customer makes a reservation or booking, commonly known in the industry as an itinerary.
The 1952 Magnetronic Reservisor on display at the American Airlines C.R. Smith Museum. Starting in 1946, American Airlines developed a number of automated airline booking systems known as Reservisor. Although somewhat successful, American's unhappiness with the Reservisor systems led them to develop the computerized Sabre system used to this day.
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From a technical point of view, there are five parts of a PNR required before the booking can be completed. They are: The name of the passenger; Contact details for the travel agent or airline office. Ticketing details, either a ticket number or a ticketing time limit. Itinerary of at least one segment, which must be the same for all passengers ...
A reservation for an itinerary is made in the airline system, either directly by the passenger or by an agent. The itinerary includes all the above details needed for the issuance of an air ticket, except the ticket number. When the reservation is made, a passenger name record (PNR) will be created which is used to manage the reservation and ...