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Airlines in the United States are now required to give passengers cash refunds if their flight is significantly delayed or canceled, even if that person does not explicitly ask for a refund.
UPDATE: A day after this story was published, United Airlines changed its refund policy for a third time in one week. Now, passengers can receive a refund if United cancels their flight and ...
As Spirit Airlines and American Airlines canceled and delayed flights in staggering numbers this week, stranded passengers across the country blasted the airlines for lousy customer service ...
If an airline cancels your flight, regardless of reason, here’s what you’re entitled to. Your rights as an airline passenger are minimal, but you do have some. If an airline cancels your ...
While it is not clear if carriers should refund users regarding navigation taxes (related to the airline operation and to the governments, which do not appear on a ticket), other expenses, like security, air passenger duty, and noise/environmental can all be refunded, as these all relate to the passenger's use of any particular airport to depart/arrive on any particular flight.
“It was a great victory to get automatic refunds when airlines cancel tickets but there’s more to do,” Warren said. “The good news is the Department of Transportation has shown that they ...
Travelers must change or cancel their flight prior to its departure. Their new travel date must be no later than Sept. 30. Customers who cancel their flight will get a credit for use on future travel.
Lengthy lockdowns and travel bans during the pandemic hit the airline industry particularly hard. As demand returns, carriers are scrambling to address worker shortages, steep fuel prices and their...