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2. Business process mapping - Wikipedia

   en.wikipedia.org/wiki/Business_process_mapping

   Business process mapping takes a specific objective and helps to measure and compare that objective alongside the entire organization's objectives to make sure that all processes are aligned with the company's values and capabilities. International Organization for Standardization or ISO 9001 : 2015 encourages a process approach to quality ...

3. Business Process Model and Notation - Wikipedia

   en.wikipedia.org/wiki/Business_Process_Model_and...

   Business Process Model and Notation (BPMN) is a standard for business process modeling that provides a graphical notation for specifying business processes in a Business Process Diagram (BPD), [3] based on a flowcharting technique very similar to activity diagrams from Unified Modeling Language (UML). [4] The objective of BPMN is to support ...

4. Microsoft Visio - Wikipedia

   en.wikipedia.org/wiki/Microsoft_Visio

   Microsoft Visio. Microsoft Visio (/ ˈvɪz.i.oʊ / VIZ-ee-oh) (formerly Microsoft Office Visio) is a diagramming and vector graphics application and is part of the Microsoft 365 family. The product was first introduced in 1992 by former American software company Visio Corporation, and its latest version is Visio 2021.

5. Swimlane - Wikipedia

   en.wikipedia.org/wiki/Swimlane

   Swimlane. A swimlane (as in swimlane diagram) is used in process flow diagrams, or flowcharts, that visually distinguishes job sharing and responsibilities for sub-processes of a business process. Swimlanes may be arranged either horizontally or vertically. Swimlane flowchart. Here, the swimlanes are named Customer, Sales, Contracts, Legal, and ...

6. Process map - Wikipedia

   en.wikipedia.org/wiki/Process_map

   Process map. Process map is a global-system process model that is used to outline the processes that make up the business system and how they interact with each other. Process map shows the processes as objects, which means it is a static and non-algorithmic view of the processes. It should be differentiated from a detailed process model, which ...

7. Flowchart - Wikipedia

   en.wikipedia.org/wiki/Flowchart

   A simple flowchart representing a process for dealing with a non-functioning lamp. A flowchart is a type of diagram that represents a workflow or process. A flowchart can also be defined as a diagrammatic representation of an algorithm, a step-by-step approach to solving a task. The flowchart shows the steps as boxes of various kinds, and their ...

8. Value-stream mapping - Wikipedia

   en.wikipedia.org/wiki/Value-stream_mapping

   Value-stream mapping, also known as material- and information-flow mapping, [1] is a lean [2] -management method for analyzing the current state and designing a future state for the series of events that take a product or service from the beginning of the specific process until it reaches the customer. A value stream map is a visual [2] tool ...

9. Service blueprint - Wikipedia

   en.wikipedia.org/wiki/Service_blueprint

   A simple way to think about blueprints is as a process chart which consists of inputs, process and outputs. Inputs (raw materials) → Process (transformation) → Outputs (finished goods) Service blueprints include actions and the amount of discretion for varying each step. A service blueprint is always constructed from the customer's perspective.