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• If you've set up filters, the settings may be routing some emails to the trash. You can review your filter settings in New AOL Mail and edit or delete any incorrect filters • If you're using a mobile app or program that's setup to delete email from the server, you'll need to contact the manufacturer for help. Examples include Outlook and ...
Filters - Review your settings to see if filters are sending emails to another folder. If you find any unexpected filters, check to see if your account may have been compromised. Search for them - Locate misplaced emails using our basic or advanced search options. Spam and Trash - These folders don't show in search results. Check them manually.
Check for emails in your Spam folder. If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4. At the top of the page, click Not Spam.
Take control of where you'll end up after deleting or moving a message in AOL Mail. Choose to go back to the original folder, the next message, or the previous message after moving the email. 1. Click the Setting icon. 2. Click More Settings. 2. Click Viewing email. 3. Under "After moving a message," choose the option you want.
Gmail's interface also makes use of 'labels' (tags) – that replace the conventional folders and provide a more flexible method of organizing emails; filters for automatically organizing, deleting or forwarding incoming emails to other addresses; and importance markers for automatically marking messages as 'important'.
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Organize your email messages by putting them into folders where they're easy to locate. You can move emails from your inbox into a folder or move them from one folder to another. 1. Select the emails you want to move. 2. Click Move. 3. Select the folder where you want the email to go.
Gmail allows users to conduct advanced searches using either the Advanced Search interface or through search operators in the search box. Emails can be searched by their text; by their ‘From’, ‘To’ and ‘Subject’ fields, by their location, date and size; by associated labels, categories and circles, by whether or not the message is read, and by whether or not the message has an ...