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Sign in to the AOL Account Security page. Scroll to the bottom of the page. First add a new email or phone number. Enter your new recovery info and follow the on-screen prompts. Click remove next to the old recovery option. Click Remove email or Remove phone to confirm.
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. Reset a forgotten password. Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper.
Sign in to your AOL account to access your email and manage your account information.
This is an important security feature that helps to protect your account from unauthorized access. You may be prompted to get a verification code at your recovery phone number or recovery email address for any of the following reasons:
Even if you have not been hacked, shoring up your Facebook security is a good idea. Because many Facebook account compromises are caused by external apps, consider limiting the number of apps you use.
If you need assistance with logging into your account, Account Pro by AOL is a service that connects you to an AOL specialist by phone. Account Pro specialists are available 24/7 and can help with password resets, your LastPass Premium subscription, and your McAfee Multi Access subscription included with Account Pro.
Rather than merely asking users to answer security questions, modern password reset systems may also leverage a sequence of authentication steps: Ask users to complete a CAPTCHA, to demonstrate that they are human. Ask users to enter a PIN which is sent to their personal e-mail address or mobile phone.
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