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Squarespace, Inc. is an American website building and hosting company based in New York City. [2] It provides software as a service for website building and hosting, and allows users to use pre-built website templates and drag-and-drop elements to create and modify webpages.
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The service recommended vendors switch to an offline mode to mitigate the issue, where the payments get processed once the network connectivity is re-established but were met with mixed results. Several days later, Square it was determined that the disruption was caused due to a misconfiguration in the Domain Naming System (DNS).
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To make things worse, you have to wait hours until your provider's support is available, and even then, all you get is a chat feature when you need to speak to a live person.