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Gojek's first logo, used until 21 July 2019. Gojek motorcycle riders in Salatiga, Central Java, Indonesia. The name Gojek comes from the term “Ojek” or motorbike taxis [ 16] commonly found throughout Indonesia. It was founded in 2010 with 20 motorbike drivers. [ 17] Gojek app was launched in January 2015, [ 18] and in less than two years ...
Telkom Indonesia is a dominant and largest provider of fixed line services due to owning most of Indonesia's copper network. [5] Telkom also runs telephone exchanges, trunk network and local loop connections for its fixed-line telephones. Currently, Telkom is responsible for approximately 8.3 million telephone lines in Indonesia. [5]
v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...
Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [ 9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 9] These services may even be provided at the place in which the customer makes use of ...
btn.co.id. PT Bank Tabungan Negara (Persero) Tbk, lit. "National (State) Savings Bank", abbreviated and trading as BTN (currently stylized in its logo in all-lowercase ), is an Indonesian commercial bank best known as a mortgage bank, headquartered in Gambir, Jakarta. [ 3] Founded in 1897 by the government of the Dutch East Indies as a post ...
Indonesian ( Bahasa Indonesia; [baˈhasa indoˈnesija]) is the official and national language of Indonesia. [ 8] It is a standardized variety of Malay, [ 9] an Austronesian language that has been used as a lingua franca in the multilingual Indonesian archipelago for centuries.
Customer satisfaction is a term frequently used in marketing to evaluate customer experience. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products ...
The airline said it has been studying seating options, running tests and surveying customers. It helped the airline operate more efficiently and even squeeze a few more flights into the daily ...