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An electronic meeting system (EMS) is a type of computer software that facilitates creative problem solving and decision-making of groups within or across organizations. The term was coined by Alan R. Dennis et al. in 1988. The term is synonymous with group support systems (GSS) and essentially synonymous with group decision support systems (GDSS
The implications of group development and history for group support system theory and practice. Small Group Research, 23(4), 524–572. Moreland, R. L., & Levine, J. M. (1988) Group dynamics over time: Development and socialization in small groups.
A self-help support group is fully organized and managed by its members, who are commonly volunteers and have personal experience in the subject of the group's focus. These groups may also be referred to as fellowships, peer support groups, lay organizations, mutual help groups, or mutual aid self-help groups.
A group calendar allowing for collaboration of schedules. Groupware goes hand in hand with CSCW. The term refers to software that is designed to support activities of a group or organization over a network and includes email, conferencing tools, group calendars, workflow management tools, etc. [60]
An executive information system (EIS), also known as an executive support system (ESS), [1] is a type of management support system that facilitates and supports senior executive information and decision-making needs. It provides easy access to internal and external information relevant to organizational goals.
Group information management (GIM) is an extension of personal information management (PIM) "as it functions in more public spheres" [1] as a result of peoples' efforts to share and co-manage information, [2] and has been a topic of study for researchers in PIM, human–computer interaction (HCI), and computer supported cooperative work (). [3]
They support management functions such as network inventory, service provisioning, network configuration and fault management. Together with business support systems (BSS), operations support systems support various end-to-end telecommunication services. BSS and OSS have their own data and service responsibilities.
Business support systems (BSS) are the components that a telecommunications service provider (or telco) uses to run its business operations towards customers. Together with operations support systems (OSS), they are used to support various end-to-end telecommunication services (e.g., telephone services). [ 1 ]