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  2. Emotions in the workplace - Wikipedia

    en.wikipedia.org/wiki/Emotions_in_the_workplace

    There can be many consequences for allowing negative emotions to affect your general attitude or mood at work. "Emotions and emotion management are a prominent feature of organizational life. It is crucial "to create a publicly observable and desirable emotional display as a part of a job role." [5]

  3. Bounded emotionality - Wikipedia

    en.wikipedia.org/wiki/Bounded_emotionality

    Emotional control simply refers to how employers and employees handle the range of emotions that naturally occur in the workplace. These emotions can occur because of work, or they can be brought into work from an employee's home life. Bounded emotionality was proposed by Dennis K. Mumby and Linda Putnam.

  4. Affective events theory - Wikipedia

    en.wikipedia.org/wiki/Affective_Events_Theory

    Affective events theory model Research model. Affective events theory (AET) is an industrial and organizational psychology model developed by organizational psychologists Howard M. Weiss (Georgia Institute of Technology) and Russell Cropanzano (University of Colorado) to explain how emotions and moods influence job performance and job satisfaction. [1]

  5. Emotional labor - Wikipedia

    en.wikipedia.org/wiki/Emotional_labor

    Some ways include: sharing emotions with peers, having a healthy social life outside of work, being humorous, and adjusting expectations of self and work. These coping skills will help turn negative emotion to positive and allow for more focus on the public in contrast to oneself.

  6. Emotional intelligence - Wikipedia

    en.wikipedia.org/wiki/Emotional_intelligence

    Emotional intelligence (EI), also known as emotional quotient (EQ), is the ability to perceive, use, understand, manage, and handle emotions.High emotional intelligence includes emotional recognition of emotions of the self and others, using emotional information to guide thinking and behavior, discerning between and labeling of different feelings, and adjusting emotions to adapt to environments.

  7. Job interview - Wikipedia

    en.wikipedia.org/wiki/Job_interview

    A candidate at a job interview. A job interview is an interview consisting of a conversation between a job applicant and a representative of an employer which is conducted to assess whether the applicant should be hired. [1] Interviews are one of the most common methods of employee selection. [1]

  8. Active listening - Wikipedia

    en.wikipedia.org/wiki/Active_listening

    Active listening includes further understanding and closeness between the listener and speaker. The more basic ways this is done are through paraphrasing, reflective emotion, and open-ended questions. Paraphrasing involves putting the speaker's message in one's words to demonstrate one's understanding and continue the discussion.

  9. Stress management - Wikipedia

    en.wikipedia.org/wiki/Stress_management

    The process of stress management is a key factor that can lead to a happy and successful life in modern society. [citation needed] Stress management provides numerous ways to manage anxiety and maintain overall well-being. There are several models of stress management, each with distinctive explanations of mechanisms for controlling stress.

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