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The ACSI indicates that almost half of all cable customers (regardless of company) have registered complaints, and that cable is the only industry to score below 60 in the ACSI. [1] Comcast's customer service rating by the ACSI surveys indicate that the company's customer service has never improved since the surveys began in 2001.
Term convergent billing system refers to such a solution, that could maintain single customer account and produce a single bill for all services (for example, it could be public switched telephone network, cable TV and cable internet services for one customer) and also do it regardless a payment method (prepaid or postpaid).
Unhappy satellite TV subscribers -- most customers of DirecTV and Dish Network -- have been complaining by the thousands to the Better Business Bureau. More than 53,000 satellite customers have ...
Last year, consumers filed 1.1 million complaints with the Better Business Bureau (BBB) against North American businesses, a 10% increase over 2009. "The complaints filed with BBB are not only a ...
Cable modem termination system. A cable modem termination system (CMTS, also called a CMTS Edge Router) [1] is a piece of equipment, typically located in a cable company's headend or hubsite, which is used to provide data services, such as cable Internet or Voice over IP, to cable subscribers.
Why the Cable Modem, because the cable speed was decreased by the Computer Processor, RAM, Operating System, speed of Hard Drive(s), having to Process "Run" Operating System, Programs, and an Internet Browser AND Process the signals from the Cable, the solution was a "Dedicated" Cable Computer like a Computer Video Cards (A Computer that ONLY ...
In a hybrid fiber-coaxial cable system, television channels are sent from the cable system's distribution facility, the headend, to local communities through optical fiber subscriber lines. At the local community, an optical node translates the signal from a light beam to radio frequency (RF), and sends it over coaxial cable lines for ...
Shares of Warner jumped after the company said the new structure would be more deal friendly and it expected to complete the split by the middle of 2025. ... -Warner Bros Discovery on Thursday ...
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