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Scams made up 22.3% of complaints, from fake listings to hacked accounts. 10.4% of guests were left unsatisfied because the host cancelled their stay. 6.1% experienced unsafe conditions ranging ...
The company, through its representative, was supposed to comply with a court order to quantify how many complaints or reports had been made to Airbnb by people who had been recorded by ...
Q: I’ve had the most harrowing experience with Airbnb. I recently had reservations at an apartment hotel in London. When I arrived, my host told me I didn’t have a reservation (despite paying ...
ConsumerAffairs is an American customer review and consumer news platform that provides information for purchasing decisions around major life changes or milestones. [5] The company's business-facing division provides SaaS that allows brands to manage and analyze review data to improve their products and customer service.
BBB National Programs, an independent non-profit organization that oversees more than a dozen national industry self-regulation programs that provide third-party accountability and dispute resolution services to companies, including outside and in-house counsel, consumers, and others in arenas such as privacy, advertising, data collection, child-directed marketing, and more.
Airbnb, Inc. (/ ˌ ɛər ˌ b iː ɛ n ˈ b iː / AIR-BEE-en-BEE, an abbreviation of its original name, "Air Bed and Breakfast" [5]) is an American company operating an online marketplace for short-and-long-term homestays and experiences in various countries and regions.
Airbnb has undermined users’ safety by scaling back its work to remove extremists from its platform, a former contractor alleged in a new whistleblower complaint. Airbnb undermined team that ...
A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites.
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