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411 is a telephone number for local directory assistance in Canada and the United States. Until the early 1980s, 411 – and the related 113 number – were free to call in most jurisdictions. In the United States, the service is commonly known as "information", [1] although its official name is "directory assistance". [2]
A telephone directory, commonly called a telephone book, telephone address book, phonebook, or the white and yellow pages, is a listing of telephone subscribers in a geographical area or subscribers to services provided by the organization that publishes the directory. Its purpose is to allow the telephone number of a subscriber identified by ...
Directory assistance systems incorporate a wide range of automation to reduce the cost of human operators. [1] Almost all systems use custom database software to locate listings quickly. Most directory assistance systems use automated readback systems to give out the phone number.
Historically known for distributing yellow pages phone books across Canada, into the 21st century YPG has primarily shifted to digital marketing services, though they also operate the YellowPages.ca local business search engine and Canada411 online phone directory, [1] [2] and still print phone books on a limited basis to some customers as of 2024.
Canadian yellow-page listings indicated "Government Of Canada-See Government Listings In The Blue Pages"; in markets where the local telephone directory was a single volume, the blue pages and community information normally appeared after the alphabetical white-page listings but before the yellow pages advertising.
Yellow Pages Limited (formerly Yellow Pages Income Fund and Yellow Media) is a Canadian publication and internet services company that owns and operates Canadian properties and publications including Yellow Pages directories, YellowPages.ca, and Canada411.ca. Its online destinations reach approximately 9 million of unique visitors monthly and ...
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