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We take fraud, scam, phishing and spoofing attempts seriously. If you receive a correspondence you think may not be from Amazon, report it immediately. To have the best advice on what actions to take, select the most appropriate link: I have not shared any information; I have shared Amazon account information; I have shared Banking information
Recruiting Fraud. If you think you may have been contacted by a fraudulent source offering employment on behalf of Amazon, send an email to Recruiting-Fraud@amazon.com. Report a Scam. If you think you may have received a suspicious or fraudulent correspondence claiming to be from Amazon, we recommend that you report it.
Visit the Amazon Customer Service site to find answers to common problems, use online chat, or call customer service phone number at 1-888-280-4331 for support.
Amazon is committed to providing a safe and trusted shopping experience. If you believe that any product, seller, or activity is suspicious, follow these steps to report it. For order questions, go to Your Orders instead of submitting a report.
Scammers may try to ask you to send money outside of the Amazon website or mobile app through a third-party site or wire transfer. Payment via gift cards. Scammers may request you purchase and exclusively pay with gift cards. They may ask for the gift card number, claim code, or PIN. Unexpected order. You may receive notification of an order or ...
Amazon charges your payment method when each part of the order is shipped. This is why you have separate charges on your statement. Go to Your Transactions to match the charge amounts and dates on your statement with the associated order number.
Common scams that may involve Amazon Gift Cards or other Gift Card brands sold by Amazon Scammers use a number of different stories to try and encourage you to buy gifts cards for them. Common scenarios include: Making payments to strangers scams
Login & security: To edit your name, email, mobile number, or password. Payments : To manage your payment methods and access your transactions. How to Get Customer Service Support
Amazon knows customers care deeply about privacy and data security, and we optimize our work to get these issues right for customers. Amazon does not disclose customer information in response to government demands unless we're required to do so to comply with a legally valid and binding order.
Scammers may send text messages claiming to be Amazon. Be mindful if: You receive a text message sent from phone numbers that you don't recognize or from a number with a country code that differs from your country of residence. You receive text messages for orders or deliveries that you are not expecting.