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  2. Conflict management - Wikipedia

    en.wikipedia.org/wiki/Conflict_management

    e. Conflict management is the process of limiting the negative aspects of conflict while increasing the positive aspects of conflict in the workplace. The aim of conflict management is to enhance learning and group outcomes, including effectiveness or performance in an organizational setting. Properly managed conflict can improve group outcomes.

  3. Conflict management style - Wikipedia

    en.wikipedia.org/wiki/Conflict_management_style

    Conflict management is the process of handling disputes and disagreements between two or more parties. Managing conflict is said to decrease the amount of tension; if a conflict is poorly managed, it can create more issues than the original conflict. Conflict can be defined as an encounter between individuals or groups of people who have ...

  4. Conflict (process) - Wikipedia

    en.wikipedia.org/wiki/Conflict_(process)

    In the ‘‘dual concern model’’, conflict types are divided along the two dimensions: orientation towards one's own goal or orientation towards the goal of the conflict partner. [ 1 ] [ 35 ] Personality tests for conflict behavior are the Kraybill Conflict Style Inventory, [ 36 ] the open-source licensed "Ethics Position Questionnaire ...

  5. Face negotiation theory - Wikipedia

    en.wikipedia.org/wiki/Face_negotiation_theory

    In this way, identity issues are tied closely to culture-based face-orientation factors. A face-threatening episode is an identity expectancy violation episode. Thus, the face-negotiation theory views conflict, intercultural conflict in particular, as a situation that demands active facework management from the two interdependent conflict parties.

  6. Conflict resolution - Wikipedia

    en.wikipedia.org/wiki/Conflict_resolution

    Conflict resolution is conceptualized as the methods and processes involved in facilitating the peaceful ending of conflict and retribution.Committed group members attempt to resolve group conflicts by actively communicating information about their conflicting motives or ideologies to the rest of group (e.g., intentions; reasons for holding certain beliefs) and by engaging in collective ...

  7. Conflict theories - Wikipedia

    en.wikipedia.org/wiki/Conflict_theories

    Conflict theories are perspectives in political philosophy and sociology which argue that individuals and groups (social classes) within society interact on the basis of conflict rather than agreement, while also emphasizing social psychology, historical materialism, power dynamics, and their roles in creating power structures, social movements, and social arrangements within a society.

  8. Gibb categories - Wikipedia

    en.wikipedia.org/wiki/Gibb_Categories

    Gibb categories. The Gibb categories are elements of a strategy for interpersonal communication. Separated into defensive and supportive techniques, the categories provide a framework for effective communication. The categories are outlined by Jack Gibb. Gibb categories point out six defensive behaviors used during interpersonal communication.

  9. Thomas–Kilmann Conflict Mode Instrument - Wikipedia

    en.wikipedia.org/wiki/Thomas–Kilmann_Conflict...

    The Thomas–Kilmann Conflict Mode instrument consists of thirty pairs of statements. For each pair, the respondent must choose either the A or B item (for example, one item depicts collaborating while the other item describes avoiding). Each pair of statements was specifically designed, through a multi-stage research process, to be equal in ...