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  2. Sales management - Wikipedia

    en.wikipedia.org/wiki/Sales_management

    Sales management is a business discipline which is focused on the practical application of sales techniques and the management of a firm's sales operations. It is an important business function as net sales , through the sale of products and services and resulting profit , drive most commercial business.

  3. Sales effectiveness - Wikipedia

    en.wikipedia.org/wiki/Sales_Effectiveness

    The purpose of sales force effectiveness is to increase company revenues through increased customer acquisition, product/service sales, and up-selling/cross-selling additional products and services. The purpose of sales force effectiveness metrics is "to measure the performance of a sales force and of individual salespeople."

  4. Customer service training - Wikipedia

    en.wikipedia.org/wiki/Customer_service_training

    In addition, when employees feel valued, they value their customers. This could be a result of effective customer service skills training, which not only benefits the employee, but will enhance the relationships with the customers. These important factors can help to increase employee loyalty, reduce employee turnover, and lower productivity costs.

  5. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    It implements sales promotion analysis, automates the tracking of a client's account history for repeated sales or future sales and coordinates sales, marketing, call centers, and retail outlets. It prevents duplicate efforts between a salesperson and a customer and also automatically tracks all contacts and follow-ups between both parties.

  6. 8 Qualities The Best Employees Have - AOL

    www.aol.com/news/2013-04-10-best-employee...

    The best thing you can do to help you get a new job is to make yourself indispensable at your current position. It doesn't matter if you have a full-time job now. Whether you're employed in a ...

  7. Category:Selling techniques - Wikipedia

    en.wikipedia.org/wiki/Category:Selling_techniques

    Pages in category "Selling techniques" The following 27 pages are in this category, out of 27 total. This list may not reflect recent changes. A. AIDA (marketing) B.

  8. 12 Common Types of Negative Work Feedback (& How To Give It)

    www.aol.com/lifestyle/12-common-types-negative...

    12 Negative Feedback Examples And How To Give It. I have some bad news. If you want to be a good manager, or even team member for that matter, you’ll need to get comfortable giving negative ...

  9. Think you're safe? Identity theft could wipe out your entire ...

    www.aol.com/think-youre-safe-identity-theft...

    A former Colgate-Palmolive employee was shocked to discover $750,000 had been drained from her 401(k) account. "CyberGuy" offers tips on how to prevent identity theft.