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2. NCO Group - Wikipedia

   en.wikipedia.org/wiki/NCO_Group

   NCO Group, Inc., based in Horsham, Pennsylvania, United States, [2] is a business process outsourcing company and collection agency that provides accounts receivable management, customer relationship management and back office solutions [buzzword] for its clients.

3. Back-office software - Wikipedia

   en.wikipedia.org/wiki/Back-office_software

   Retail back-office software is used to manage business operations that are not related to direct sales efforts and interfaces that are not seen by consumers. [1] Typically, the business processes managed with back-office software include some combination of inventory control, price book management, manufacturing, and supply chain management (SCM). [2]

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5. Front and back office application - Wikipedia

   en.wikipedia.org/wiki/Front_and_back_office...

   [1] In turn, a back office application has no such direct relation. It provides functionality for internal operations such as enterprise resource planning (ERP), inventory control, manufacturing and all of the supply chain activities associated with procuring goods, services and raw materials. If an ERP system includes order entry and customer ...

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