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  2. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    If you've cleared the cache in your web browser, but are still experiencing issues, you may need to restore its original settings.This can remove adware, get rid of extensions you didn't install, and improve overall performance.

  3. Fix problems signing in to AOL Mail

    help.aol.com/articles/fix-problems-signing-in-to...

    If Java scripting is disabled, many websites, including AOL Mail, won't work properly. Disable firewall or pop-up settings If you use a firewall and are getting a blank page when trying to access AOL Mail, you may need to disable your pop-up blocking software or add AOL to your allowlist.

  4. Fix problems signing into your AOL account - AOL Help

    help.aol.com/articles/help-signing-in

    Use the Sign-in Helper to locate your username and regain access to your account by entering your recovery mobile number or alternate email address.; To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account.

  5. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    Open task manaager • End task on ALL "AOL Desktop.exe" • Open Desktop Gold • If the issue still exists, proceed to the next step. Restart the computer • Restart your computer and restart Desktop Gold • If the issue still exists, proceed to the next step. Uninstall/Reinstall Desktop Gold • In Windows settings, go to Add/Remove ...

  6. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Unfortunately, other than waiting, you won't be able to determine if the message is delayed or undeliverable. If possible, ask the sender to resend the message to see if you can get the message a second time. Check for emails in your Spam folder

  7. Facebook game loading troubleshooting guide - AOL

    www.aol.com/news/2010-04-28-facebook-game...

    If you are trying to play a Facebook game at work and having trouble loading, it could be a firewall issue. Most large companies have not only software firewalls like above, but also hardware ...

  8. AOL Video - Troubleshooting - AOL Help

    help.aol.com/articles/aol-video-troubleshooting

    It's possible that some programs have been set to start automatically when you turn your computer on. These programs may cause your computer to slow down. Not all of these startup programs are essential for your computer to run properly. To find out more info on what programs are required, contact your computer manufacturer.

  9. Fix problems with Games on AOL.com - AOL Help

    help.aol.com/articles/troubleshooting-games-com...

    • Restart your computer. • Clear cookies, cache, history and footprints in your browser. • Check that Games on AOL.com windows aren't blocked by your pop-up blocker. • Update your video card drivers. See your computer manufacturer's manual or visit your video card manufacturer's website for more information.