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It was created in June 2007 by the Department of Administrative Reforms & Public Grievances. [2] Under the public grievance mechanism any citizen of India can raise their problems, grievance or pleas to the central govt and state government Ministries and Departments. Grievances can be submitted to all important portfolio ministers and departments.
As the Minister of Personnel, Public Grievances and Pensions, the prime minister exercises control over the Indian Administrative Service (IAS), [1] the country's premier civil service, [2] [3] which staffs most of the senior civil service positions; [2] [3] the Public Enterprises Selection Board (PESB); [4] [5] and the Central Bureau of Investigation (CBI), [4] [5] except for the selection of ...
Rajasthan: Rajasthan Public Service Guarantee Act, 2011: Notified [13] [14] Uttar Pradesh: Janhit Guarantee Act, 2011: Enacted [15] Kerala: The Kerala State Right to Service Act,2012: Enacted [16] Karnataka: The Karnataka (Right Of Citizens to Time Bound Delivery Of Services) Bill, 2011: Notified [17] Chhattisgarh: Chhattisgarh Lok Seva ...
Rajasthan Lokayukta is the Parliamentary Ombudsman for the state of Rajasthan ().). It is a high level statutory functionary, created to address grievances of the public against ministers, legislators, administration and public servants in issues related to misuse of power, mal-administration and corruption.
E-Daakhil is an online portal launched on 7 September 2020 by The National Consumer Disputes Redressal Commission (NCDRC) for online and offline filing of complaints by aggrieved consumers and also facilitates of digital payments related to it. [1] The portal is available in Consumer Redressal Commissions of various states of India. [2] [3] [4] [5]
Grievance Redressal is a management- and governance-related process used commonly in India.While the term "Grievance Redressal" primarily covers the receipt and processing of complaints from citizens and consumers, a wider definition includes actions taken on any issue raised by them to avail services more effectively.
The position is considered to be a powerful one as of Personnel, Public Grievances and Pensions is the cadre controlling authority of the Indian Administrative Service, [4] Central Secretariat Service and is the administering agency of the Central Bureau of Investigation (CBI) and the Public Enterprises Selection Board (PESB).
Maharashtra was the first state to introduce the institution of Lokayukta through The Lokayukta and Upa-Lokayuktas Act in 1971. [11] [12] This was followed by similar acts that were enacted by the states of Odisha, Rajasthan, Bihar, Uttar Pradesh, Karnataka, Madhya Pradesh, Andhra Pradesh, Gujarat, Kerala, Tamil Nadu, and the union territory of ...