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  2. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    Primarily, by using an off-premises extension (OPX) for each subscribing business, connected at a switchboard at the answering service business, the answering service would answer the otherwise unattended phones of the subscribing businesses with a live operator. The live operator could take messages or relay information, doing so with greater ...

  3. Small vs. Large Companies: 10 Differences Between ... - AOL

    www.aol.com/news/2012-02-06-small-vs-large...

    By Donna Fuscaldo. All businesses aren't created equal. What may be normal for a small company could be strange for a large one. But when deciding where to work, those distinctions matter.

  4. Major firms offering ‘shockingly poor’ customer service ...

    www.aol.com/major-firms-offering-shockingly-poor...

    For premium support please call: 800-290-4726 more ways to reach us

  5. Switchboard operator - Wikipedia

    en.wikipedia.org/wiki/Switchboard_operator

    In the early days of telephony, companies used manual telephone switchboards, and switchboard operators connected calls by inserting a pair of phone plugs into the appropriate jacks. They were gradually phased out and replaced by automated systems, first those allowing direct dialing within a local area, then for long-distance and international ...

  6. Corporate services - Wikipedia

    en.wikipedia.org/wiki/Corporate_services

    A Business Advisory Service counsels clients re the current and future state of their Company, with the aim of advancing the prospects of the enterprise in question.This service, used across various industries, involves (i) examining the relevant legal, tax, financial, market, and/or risk factors, and then (ii) advising re start-up (including company formation), or more common, re ongoing ...

  7. Service (business) - Wikipedia

    en.wikipedia.org/wiki/Service_(business)

    Most modern business theorists see a continuum with pure service on one terminal point and pure commodity good on the other terminal point. [2] Most products fall between these two extremes. For example, a restaurant provides a physical good (the food), but also provides services in the form of ambience, the setting and clearing of the table ...

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