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The scammer directed her to download software from UltraViewer.net, a legitimate remote access tool often exploited by bad actors. Here’s what you should know if you ever encounter a similar scam.
• Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links. Hover over hyperlinks with your cursor to preview the destination URL.
Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail , if its an official marketing email, or Official Mail , if it's an important account email.
Install security software on your devices. Software like Malwarebytes Premium can protect you and your sensitive information. The FTC suggests setting the software to automatically update so it ...
Multi-factor authentication provides extra security by having you submit two or more credentials to log into your account, such as your password and answering a security question that's unique to you.
Technical support scams rely on social engineering to persuade victims that their device is infected with malware. [15] [16] Scammers use a variety of confidence tricks to persuade the victim to install remote desktop software, with which the scammer can then take control of the victim's computer.
To enable firewall protection: On the Windows taskbar, next to the clock, double-click the McAfee (M) icon. In the McAfee SecurityCenter window, click Web and Email Protection. Click Firewall Off. Click the Turn On button. Click Done. Don't see the McAfee icon next to the clock? If you're using Windows 7 or 8, click the arrow next to the clock ...
T-Mobile and Metro by T-Mobile users can turn on Scam Block to never see those calls again: Just dial #662# to activate this powerful defense or turn it on in the Scam Shield app. Sprint customers ...