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To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.
While most sign in problems can stem from password issues, you might also get blank or missing screens, or various errors when trying to sign in. No matter the problem you're experiencing, the following troubleshooting steps should help you get back in your AOL Mail quickly. Sign in again
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Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
The only exception is the first character of the username, which is capital by default. I get logged out just after logging in There are a few possible causes of this problem: If you appear to have logged in, but as soon as you try to look at a page after 'Log in successful', you appear logged out again, it is very likely to be a cookie problem.
At first logon, a folder will typically be created under "Documents and Settings" (standard folder on English version of Windows 2000, XP and Windows Server 2003) matching the logon name of the user. Should a folder of that name already exist, the profile-creation process will create a new one, typically named username.computername, on ...
If you have forgotten your password and you previously entered an email address when signing up for the account or in your Preferences, and you still have access to that email account, then this special page can help you recover access to your account. Go to Special:PasswordReset. You can enter either your username or your email.
Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser: Sign in to the AOL Account security page.