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2. Teleperformance - Wikipedia

   en.wikipedia.org/wiki/Teleperformance

   In 2010, Teleperformance acquired Scottish outsourcing call center beCogent for £35 million. [14] It ceased operations in December 2021 mainly due to the impact of the COVID-19 pandemic and remote work. [15] By 2013 Teleperformance had six contact centers in Tunisia. [16] In 2013, Teleperformance acquired full control of TLS Contact. [17]

3. Intelenet Global Services - Wikipedia

   en.wikipedia.org/wiki/Intelenet_Global_Services

   Intelenet Global Services is a subsidiary of Teleperformance D.I.B.S. [2] The company offers omni-channel contact centre, digital transformation, Robotic process automation , AI and analytics , transaction processing, finance & accounting, HRO and IT to companies in the United Kingdom, the United States, Australia and India.

4. Call centre - Wikipedia

   en.wikipedia.org/wiki/Call_centre

   The term "call center" was first published and recognised by the Oxford English Dictionary in 1983. The 1980s saw the development of toll-free telephone numbers to increase the efficiency of agents and overall call volume. Call centers increased with the deregulation of long-distance calling and growth in information-dependent industries. [11]

5. Call centre industry in India - Wikipedia

   en.wikipedia.org/wiki/Call_centre_industry_in_India

   A call centre is an office with the capacity to field many telephone calls for a company. [1] Types of call centre work can include customer service and telemarketing. Factors that have made India attractive as a hub of call centre work from the English-speaking world include its convenient time zone, low labour costs, and large English-speaking popu

6. Boise, Idaho - Wikipedia

   en.wikipedia.org/wiki/Boise,_Idaho

   The call center industry is also a major source of employment. There are over 20 call centers in the city employing more than 7,000 people, including WDSGlobal, Electronic Data Systems , Teleperformance , DirecTV , Taos, and T-Mobile .

7. Call center industry in the Philippines - Wikipedia

   en.wikipedia.org/wiki/Call_center_industry_in...

   A Teletech BPO site in Cainta, Rizal. Call centers in the Philippines began as providers of email response and managing services then broadened to industrial capabilities for almost all types of customer relations, ranging from travel services, technical support, education, customer care, financial services, online business-to-customer support, and online business-to-business support.