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2. GLPi - Wikipedia

   en.wikipedia.org/wiki/GLPI

   GLPI (acronym: French: Gestionnaire Libre de Parc Informatique, or "Free IT Equipment Manager" in English) [2] is an open source IT Asset Management, issue tracking system and service desk system. This software is written in PHP and distributed as open-source software under the GNU General Public License.

3. Comparison of issue-tracking systems - Wikipedia

   en.wikipedia.org/wiki/Comparison_of_issue...

   Customizable workflow Unicode support Custom fields SLA [30] Plugin API [31] Multiple projects Full-text search Indexed full-text search Indexed file search Edit conflict warning Apache Bloodhound: Yes, integrated wiki Yes Yes Yes Yes No Yes Yes (as of 0.6) Yes Yes [32] uses Whoosh No No Assembla Tickets

4. Request Tracker - Wikipedia

   en.wikipedia.org/wiki/Request_Tracker

   This task included setting up a ticketing system for the help desk. Initially he set up a Linux server to run "req", [ 6 ] but later he identified that the command line interface was limiting usage. Over the next two years he created and maintained WebReq, a web based interface for req written in Perl .

5. Supportworks - Wikipedia

   en.wikipedia.org/wiki/Supportworks

   Supportworks is an issue tracking system designed for use in help desk and information technology (IT) environments. Two branches of the software are developed concurrently, Supportworks ITSM, a certified ITIL compatible IT service management (ITSM) solution, [4] and Supportworks Helpdesk Professional. [3]

6. List of free and open-source software packages - Wikipedia

   en.wikipedia.org/wiki/List_of_free_and_open...

   This is a list of free and open-source software (FOSS) packages, computer software licensed under free software licenses and open-source licenses.Software that fits the Free Software Definition may be more appropriately called free software; the GNU project in particular objects to their works being referred to as open-source. [1]

7. Help desk software - Wikipedia

   en.wikipedia.org/wiki/Help_desk_software

   Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1]Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management, and the two terms are sometimes used interchangeably.

8. Comparison of help desk issue tracking software - Wikipedia

   en.wikipedia.org/wiki/Comparison_of_help_desk...

   Please help improve this article by adding citations to reliable sources. Unsourced material may be challenged and removed . Find sources: "Comparison of help desk issue tracking software" – news · newspapers · books · scholar · JSTOR ( January 2020 ) ( Learn how and when to remove this message )

9. Odoo - Wikipedia

   en.wikipedia.org/wiki/Odoo

   From inception, Odoo S.A (formerly OpenERP S.A) has released the core software as open source. [4] Since the V9.0 release, the company has transitioned to an open core model, which provides subscription-based proprietary enterprise software and cloud-hosted software as a service, in addition to the open source version.