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• Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links. Hover over hyperlinks with your cursor to preview the destination URL.
Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...
You don't have to be flying blind out there: Software like Malwarebytes Premium can help protect you from online scams and phishing schemes that are trying to steal your sensitive information.
The best way to protect yourself against email phishing scams is to avoid falling victim to them in the first place. "Simply never take sensitive action based on emails sent to you," Steinberg says.
If you're shopping online, the Better Business Bureau warns, you want to be extra cautious any time you get a "card declined" message, which is apparently a new twist in online shopping scams.
AOL may send you emails from time to time about products or features we think you'd be interested in. If you're ever concerned about the legitimacy of these emails, just check to see if there's a green "AOL Certified Mail" icon beside the sender name.
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Technical support scams rely on social engineering to persuade victims that their device is infected with malware. [15] [16] Scammers use a variety of confidence tricks to persuade the victim to install remote desktop software, with which the scammer can then take control of the victim's computer.