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MORE: FTC ban on worker noncompete agreements blocked by federal judge. Under the so-called "click-to-cancel" rule, if customers decide to enroll in a subscription online or through an app in one ...
"Too often, businesses make people jump through endless hoops just to cancel a subscription," FTC Commission Chair Lina Khan said in a news release. "The FTC's rule will end these tricks and traps ...
A divided Federal Trade Commission adopted a powerful rule Thursday that requires companies to make it just as easy to cancel a subscription as it is to sign up for one.
Most of the provisions take effect effect 180 days after the rule is published in the Federal Register, the agency said. “Too often, businesses make people jump through endless hoops just to cancel a subscription,” FTC Chair Lina Khan said in a statement. “The FTC’s rule will end these tricks and traps, saving Americans time and money.
In 2023, the FTC proposed a new rule that would ensure that the cancellation process of subscription services is as easy as the process of signing up. [ 41 ] [ 42 ] On October 16, 2024, the FTC announced the new rule, dubbed "click to cancel", requiring companies to make subscription services "as easy for consumers to cancel their enrollment as ...
According to the Federal Trade Commission, unsolicited goods are considered a gift, and the recipient is not required to pay for or return them. [3] [4] This is different than situations where a customer signs up for a service or club without reading fine print and agrees to purchase goods through the mail. [3] [5]
The Federal Trade Commission is taking steps to make it easier for consumers to cancel digital subscriptions. The department will soon implement a “final click to cancel rule,” it announced ...
The FTC has finalized a "click-to-cancel" rule that requires sellers to make it as easy to cancel a subscription as it was to sign up, in an effort to protect consumers from unfair or deceptive ...