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Performance is a measure of the results achieved. Performance efficiency is the ratio between effort expended and results achieved. The difference between current performance and the theoretical performance limit is the performance improvement zone. Another way to think of performance improvement is to see it as improvement in four potential areas:
In economics, organizational effectiveness is defined in terms of profitability and the minimisation of problems related to high employee turnover and absenteeism. [4] As the market for competent employees is subject to supply and demand pressures, firms must offer incentives that are not too low to discourage applicants from applying, and not too unnecessarily high as to detract from the firm ...
Effectiveness on the other hand mainly influences the output of the productivity ratio as it usually has direct consequences for the customer. Effectiveness can be defined as "the ability to reach a desired output". Generally, it is assumed, that efficiency can be quantified, e.g. by utilization rates, considerably more easily than effectiveness.
Business performance management (BPM) (also known as corporate performance management (CPM) [2] enterprise performance management (EPM), [3] [4] organizational performance management, or performance management) is a management approach which encompasses a set of processes and analytical tools to ensure that an organization's activities and output are aligned with its goals.
Reengineering guidance and relationship of mission and work processes to information technology. Business process re-engineering (BPR) is a comprehensive approach to redesigning and optimizing organizational processes to improve efficiency, effectiveness, and adaptability.
Common frameworks associated with operational excellence include: lean management and Six Sigma, which emphasize efficiency, waste reduction, and quality improvement. Organizations that adopt these practices may report increased customer satisfaction and operational efficiency. [1] [2]
Neely et al. use a more operational retrospective focus—"the process of quantifying the efficiency and effectiveness of past actions". [ 4 ] In 2007 the Office of the Chief Information Officer in the USA defined it using a more evaluative focus—"Performance measurement estimates the parameters under which programs, investments, and ...
An evaluation is a systematic and objective examination concerning the relevance, effectiveness, efficiency, impact and sustainabilities of activities in the light of specified objectives. [2] The idea in evaluating projects is to isolate errors in order to avoid repeating them and to underline and promote the successful mechanisms for current ...